owner, Graduate Gemologist, AJP
Equipped with a degree in Apparel Management from the NC State School of Textiles, Jaki started her career in retail management and visual design. She always had a passion for quality products -drawn particularly to handcrafted works and the artists who create them- and an eye for design, but she quickly realized she wanted to invest even more in her craft. She knew she wanted to open her own store. Serendipitously, her longtime family friend and former employers, Jacques and Edith Sollberger had their eye on Jaki to take over their successful business. They were confident that her chosen career path, her keen understanding of the power of personal customer service, and her passion for success would make her the perfect candidate to take the torch and keep the store flourishing.
Jaki is a newlywed and lives with her husband Kyle, their son Jasper, and their two dogs. She's a sucker for sauvignon blanc and seafood; and she's a self-diagnosed blog junkie who loves a good cup of coffee.
founder, master watchmaker
Jacques started his career in 1979 when he graduated from watchmaking school in his native Solothurn, Switzerland and was awarded the title of "Uhrmacher-Rhabilleur," or watchmaker. Still only a teenager, he moved with his family to the US where he was quickly sought out by a jeweler in Cleveland, MS to be an in-store watchmaker.
Jacques opened his first store, Sollberger Watches & Clocks, Inc., in Pearl, MS in 1984, then moved to the Village Mall in Ridgeland in 1989. From there he spent 11 years in the Purple Creek Plaza on County Line Rd. During that time his wife, Edith, joined forces with him, applying her wealth of retail and jewelry knowledge to the growing store.
In 2003, Jacques exhibited remarkable foresight and courage when he moved his successful enterprise to the Township on Highland Colony Parkway, where the store thrives today.
Edith was born, raised and attended business school in Saarbrucken, Germany, and came to the United States in 1974. She proudly became a US citizen in 2000. Edith has worked in the jewelry business since 1981 and brought her wealth of experience in jewelry sales, management, and purchasing into her husband's business in 1994.
certified jewelry repairman and stone setter
As a graduate of Martin School of Jewelry, Tom holds certificates in basic and advanced repair and stone setting. He has attended numerous manufacturer-sponsored schools and workshops.
Tom and his wife, Barbara, have been married for over 30 years and have 3 adult children. Tom has been with Sollberger's since 2005 but has been a jeweler in the Jackson metro area since 1982.
sales & inventory
Joining the Sollberger's team in 1999, Sherrial is a key customer service associate who covers sales, organization, and inventory processing.
Sherrial grew up in Yazoo City and moved to Jackson in 1969, where she lives with her husband Paul and her beloved Maltese dogs, Phoebe and Sadie.
appraiser, graduate gemologist
With over 25 years of experience in the Jackson jewelry store market, Ted is a Graduate Gemologist with a keen understanding of jewelry and creative design. Ted eagerly joined the Sollberger's team in 2004 and has been enjoying it ever since.
Whether you have dealt with Ted for many years or you are a new client, Ted is always excited to use his expertise to assist you with you watch, clock, or jewelry needs. He loves to share his gemological knowledge and guide you through your diamonds and settings purchases. He can also assist in creating unique pieces that will start or complement your jewelry portfolio.
Using Sollberger's full gem lab, Ted also specializes in gem identification and insurance-recognized appraisals of your jewelry and watches, and for insurance replacement.
Ted has been married to his wife, Carol, for close to 30 years and they have two wonderful children: Tori and Chad. Ted is also a member of Madison Planning and Zoning Commission.
customer service professional
Bio coming soon!